At Sampurna Game Shastra, we are committed to protecting your privacy and ensuring transparency about how we collect, use, share, and safeguard your personal information when you interact with our website, courses, and services.
1. Introduction
This Privacy Policy explains what information we collect, how we use it, your rights regarding your data, and how you can contact us with questions or concerns.
2. Information We Collect
We may collect the following types of information when you use our website or enroll in our courses:
- Personal Information: Name, email address, phone number, date of birth, and other identifiers you provide during registration or communication.
- Account Data: Username, password, course progress, and activity logs.
- Payment Information: Details required for processing course fees or purchases (handled securely via third-party payment processors; we do not store your card details).
- Technical Data: IP address, browser type, device information, operating system, and usage data collected automatically via cookies and analytics tools.
- Cookies: We use cookies to analyze website traffic, enhance your experience, and remember your preferences.
3. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our website and learning platform.
- Process your course registrations, payments, and certifications.
- Personalize your learning experience and recommend relevant content.
- Communicate with you about updates, new courses, and support queries.
- Monitor usage, analyze trends, and improve our services.
- Comply with legal obligations and ensure the security of our systems.
4. Legal Basis for Processing
We process your personal data based on your consent, to fulfill contractual obligations, for legitimate business interests, and to comply with applicable laws, including the Digital Personal Data Protection Act, 2025 (India).
5. Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Trusted service providers (such as payment processors, hosting providers, and analytics partners) who assist us in delivering our services, under strict confidentiality agreements.
- Legal authorities, if required by law, to comply with legal processes or protect our rights and users’ safety.
- In case of business transfers (e.g., merger, acquisition), your information may be transferred as part of the transaction, with notice provided as required by law.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and login details.
- Analyze website traffic and user behavior to improve our offerings.
- Provide a seamless and personalized user experience.
You can manage your cookie preferences via your browser settings; however, disabling cookies may affect certain features of our website.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data at any time, subject to certain legal or contractual requirements.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access the personal data we hold about you.
- Correct or update your information.
- Withdraw consent or object to certain data processing activities.
- Request deletion or restriction of your data.
- Lodge a complaint with a data protection authority.
To exercise your rights, please contact us at the address provided below.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the “Last Updated” date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
Sampurna Game Shastra
Email: support@sampurnagameshastra.com
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.